Post-Acute Care Telemedicine for Skilled Nursing Facilities

Win the night shift.

Support nurses and ensure re-hospitalization is a last resort with a revolutionarily simple, 24/7 care platform that connects individuals directly with a licensed Personal Care Partner within minutes.

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Reduce hospital readmissions

Don’t delay care or defer to hospitals, even after hours and on weekends. Treat in place, avoid Medicare penalties, and improve care and quality scores all at once.

Empower clinical staff

Support is just a click away. Never Alone connects staff to providers in minutes, giving them the help they need when they need it – even if they’re the ones who need care. Hello, employee retention.

Confidently deliver seamless care

Patient data, care plans, and notes are all pre-loaded into Never Alone’s system. Warm handoffs, informed decisions, and (bonus) seamless shift changes follow.

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Game-changing post-acute care telemedicine in three easy steps.

Select a patient

Choose the person needing care and start informed: All patient information is available in the platform, synced with your EHR.

Add the SBAR

Record vital situation details to be passed on to the Personal Care Partner and recorded for future reference.

Connect in minutes

Meet with a Provider in under 3 minutes to get guidance, determine a care plan or escalate if necessary.

Never Alone has transformed how we deliver care at CommuniCare Health Services, enabling us to provide better patient care and achieve stronger clinical outcomes. By supporting over 130 skilled nursing facilities 24 hours a day, 7 days a week, their solution ensures we can meet patients’ needs more effectively after hours with timely and personalized care that truly makes a difference in their health and well-being.

Dr. Matthew Wayne

Chief Executive Officer, Chief Medical Officer, CommuniCare Health Services

Frequently asked questions:

How will Never Alone impact my current workflow?

It won’t. (Not negatively, anyway.) Never Alone is fully customizable and on-demand. Your workflow drives the technology, not the other way around. Never Alone is simple and does just one thing – provide access to licensed Providers quickly, 24/7, with no unneeded features or complex interfaces to slow anyone down. Empower staff, give patients and families peace of mind, reduce hospital readmissions, and never compromise operational efficiency.

In what states is Never Alone credentialed?

We’re available in a growing list of states. Please contact us to see if we’re already available or coming soon to yours.

How long does implementation take?

Thirty days from start to finish. During that time, you and your staff will be guided through an onboarding process, receive devices, sign up with a provider, and upload patient information to our system.