Telehealth devices that transform care.

Our one-touch digital communication system allows caregivers, family, and patients to seize the moment for care anytime, anywhere, with on-demand medical advice.

Schedule a Demo

Get Your Devices

User-friendly and secure right out of the box, the purpose-built Never Alone device is passwordless and as hassle-free as it gets. Your device does just one thing really well—connects you to licensed medical professionals.

Get Started

More informed care starts here. Upload patient info from insurance to detailed care plans to your Never Alone system via API, and it will all be there waiting before a call even starts.

02 | MEET WITH PROVIDER

Call up expert care in one click.

Fumbling with a too-complex telehealth medical device can mean mounting stress and minutes lost. Our intuitive interface makes it all timely and simple.

Request Care

Choose to initiate a medical or non-medical call, add SBAR info if needed, and that’s it! Expert assistance is on the way.

Get Connected

Speak with a provider in an average of three minutes. See where you are in the queue from your device.

Get Support, Now

Receive guidance from a licensed provider, determine a care plan, escalate, or even schedule a follow-up right from the dashboard.

03 | CLOSE THE LOOP

Calls end.
Great care doesn’t.

Providers create follow-up tickets and can assign reminders and tasks to other providers, adding details so everyone stays in the know. Need info? Tickets appear attached to a patient’s profile and in an easy-to-manage dashboard.

Frequently Asked Questions

Who are Never Alone’s licensed care providers?

We maintain partnerships with provider groups credentialed in the states we serve and recommend them based on location.

In what states is Never Alone credentialed?

We’re available in a growing list of states. Please contact us to see if we’re already available or coming soon to yours.

How long does implementation take?

Thirty days from start to finish. During that time, you and your staff will be guided through an onboarding process, receive devices, sign up with a provider, and upload patient information to our system.