Independent Living

Deliver outstanding, 24/7 care to your residents.

Give residents independence, connection, and autonomy without compromising safety with telehealth for seniors that’s not just differentiating, it’s genuinely different: 24/7, empowering, on-call professional care at the touch of a button.

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Safely give the gift of control

Empower senior residents to handle their own health issues and make smart, safe decisions with guidance from licensed providers. Use Never Alone for everyday senior support, from medical advice to medication reminders, transportation coordination, and more.

Boost connection and community

Residents connect and feel included in new ways via Never Alone. Individuals can dial up a caring, compassionate ear any time, or learn about community activities and support groups via our calendar feature.

patient talking to doctor telehealth appointment

Support residents and their families

Give residents and families round-the-clock peace of mind. Anyone at your facility can initiate calls anytime, families can join at a resident’s request, and caregivers are assured their loved ones are getting the support they deserve.

See How It Works

Never Alone is an elderly care assistant unlike any other – empowering, always-on, and incredibly easy to use.

Upload resident info

Add details about each resident to the Never Alone platform, including insurance information. All patient info is ready and waiting when a call is initiated.

Choose the call urgency

Select whether your call is medical or non-medical with just a tap, ensuring our providers enter the conversation prepared.

Connect in minutes

Link up with a knowledgeable and receptive provider in under 3 minutes to get medical guidance, urgent help, or simply a warm voice of assurance.

Help is right there. It's accessible and it gives you peace of mind.

Donna, 68

Patient

It's terrific. I'm not completely isolated, it's a wonderful feeling.

Audrey, 86

Patient

Frequently asked questions:

What security measures are in place?

The Never Alone platform utilizes a trusted, single-purpose, single-app device, reducing potential safety and security issues. Users may only listen to conversations when directly on a call; it is not a passive watching or listening device and cannot be used as such. Think of our product as a dedicated, secure line where the only purpose is conducting one-to-one medical conversations.

In what states is Never Alone credentialed?

We’re available in a growing list of states. Please contact us to see if we’re already available or coming soon to yours.

How long does implementation take?

Thirty days from start to finish. During that time, you and your staff will be guided through an onboarding process, receive devices, sign up with a provider, and upload patient information to our system.