Assisted Living

Optimize Onsite Care

Treat in place, support staff in the moment, and care better anytime with a revolutionarily simple, 24/7 telehealth platform that keeps assisted living residents on-site for treatment 96% of the time.

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nurse and patient using telehealth tablet device

Nurse assisting patients while on call with doctor

Support, 24/7

Give AMAPs the guidance they need any time, days, nights, and weekends, and make shift changes seamless. Our providers come to each call with patient info at their fingertips, ready to sort urgent issues from wait-and-sees, preventing unnecessary hospital admissions.

Support residents and families

Give everyone at your facility the gift of round-the-clock peace of mind. Residents can initiate calls anytime, and caregivers can be assured their loved ones are getting the support they deserve. Families can even join calls if desired.

See How It Works

Never Alone is long-term care telehealth that makes treating on-site easier, day or night.

Upload resident info

Add details about each resident to the Never Alone platform, including insurance information. All patient info is ready and waiting when a call is initiated.

Choose the call urgency

Select whether your call is medical or non-medical with just a tap, ensuring our providers enter the conversation prepared.

Connect in minutes

Meet with a provider in under 3 minutes to get guidance, determine a care plan, or escalate if necessary.

Frequently asked questions:

What security measures are in place?

The Never Alone platform utilizes a trusted, single-purpose, single-app device, reducing potential safety and security issues. Users may only listen to conversations when directly on a call; it is not a passive watching or listening device and cannot be used as such. Think of our product as a dedicated, secure line where the only purpose is conducting one-to-one medical conversations.

In what states is Never Alone credentialed?

We’re available in a growing list of states. Please contact us to see if we’re already available or coming soon to yours.

How long does implementation take?

Thirty days from start to finish. During that time, you and your staff will be guided through an onboarding process, receive devices, sign up with a provider, and upload patient information to our system.