IDD

Empower individuals and boost efficiency.

Help IDD individuals thrive in the overlap of support and independence, whether they live independently or in a group home with Never Alone: round-the-clock assistance that doesn’t
sacrifice quality.

See How it Works

woman with disability using Never Alone device

Make a real difference

Help individuals with intellectual and developmental disabilities thrive by giving them the power to safely take control of their health – and staff the ability to efficiently use their time for more critical matters.

Help more people

Reduce waitlists and extend your reach without compromising care. Our platform unlocks near-immediate medical care for anyone, even in rural and other difficult-to-reach areas.

Capture all the data

More easily keep vital information, report on care improvement, and show your state how funds are used. Never Alone keeps organized records of all call info in one easy-to-access place.

IDD Group Homes

Enhanced care for group home residents

Make the most of your current resources and extend extra support to individuals in group homes with a platform that integrates compassionate, personal care with one-touch, simple technology.

Schedule a Demo

Proactive & Personal

Give individuals confidence with 24/7 video access to care providers and regular, proactive check-ins.

Everyday Support

Offer easy access to local necessities like medication delivery, transportation, and meals.

Integrated Records

View individuals’ histories and current info with every call and initiate a conversation informed and ready to help.

Work Better Together

With real-time queue management and multi-way calling, Never Alone is excellent for teams.

See how it works

Multi-dimensional support for caregivers and individuals has never been so straightforward and easy to access.

Upload detailed care plans

Add details about each individual, including insurance information, to the Never Alone platform. All information is ready and waiting when a call is initiated.

Choose the call urgency

Select whether your call is medical or non-medical with just a tap, ensuring our providers enter the conversation prepared.

Connect in minutes

Meet with a provider in under 3 minutes to get guidance, coordinate medication, meals, and rides, or simply connect with a friendly voice, human-to-human.

Never Alone has made our processes more efficient, reducing onsite visits and helping our members gain a greater sense of independence. What truly sets the team apart is their commitment to understanding the specific needs of our community. They took the time to learn about our challenges and tailored their solution to fit our goals. The partnership has been invaluable in empowering both our members and our staff.

Donna K. Elbrecht

Chief Executive Officer, Easterseals Northern Indiana

Frequently asked questions:

Who are Never Alone’s licensed care providers?

We maintain partnerships with provider groups credentialed in the states we serve and recommend them based on location. To learn more about our reach and partners, please contact us.

In what states is Never Alone credentialed?

We’re available in a growing list of states. Please contact us to see if we’re already available or coming soon to yours.