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The 24/7 telehealth solution for patients, providers, and peace of mind.

Never Alone connects clinical staff, patients, and their loved ones with licensed medical providers simply and quickly. It’s on-call support that’s always on, day or night – no hassle, no overblown costs.

See How it Works 
doctor and patient talking using a tablet device

A straightforward solution for not-so-simple care needs.

Skilled Nursing

Assisted Living

Independent Living

IDD

patient and nurse talking

Keep care close to home.

Reduce hospital readmission and confidently provide care in-house by virtually calling on a licensed medical professional whenever and wherever complications occur.

Get the Details 

patient and nurse walking

Win the night (and day) shift.

Virtually bring an on-call clinician with you every day and all night, and get the support of an expert anytime so you can provide the level of care your patients deserve all the time.

Learn More 

Woman on tablet

Dial up the differentiation.

Provide residents freedom by giving them always-on support and set your facility apart with a modern care solution that gives loved ones 24/7 peace of mind.

Find Out How 

IDD person with caretaker

Thrive in the overlap of freedom and support.

Discover a cost-effective way to treat more patients, curb hospital admissions, and show your state that excellent care can be both efficient and empowering.

Never Alone Can Help 

24/7/365

Access to care

96%

Treat in place rate

3min

Average wait time

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Never Alone has made our processes more efficient, reducing onsite visits and helping our members gain a greater sense of independence. What truly sets the team apart is their commitment to understanding the specific needs of our community. They took the time to learn about our challenges and tailored their solution to fit our goals. The partnership has been invaluable in empowering both our members and our staff.

Donna K. Elbrecht

Chief Executive Officer, Easterseals Northern Indiana
easterseals
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Never Alone has been an exceptional partner for our nursing and telehealth team, enhancing communication and enabling us to reduce hospitalizations while treating patients in place. Their user-friendly platform provides real-time data that streamlines operational management, allowing us to focus on delivering the highest quality of care. Never Alone has become an integral part of our operations, fully supporting us in achieving our goals.

Beverly Hapner

Nurse Supervisor & Telehealth Lead, Personalized Health Partners
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Never Alone has been instrumental in helping us better serve our hospice and home health patients at Stonerise. By enabling better-managed care plans, we’ve significantly improved the quality of life for our hospice patients. For our home health services, the ability to reach rural patients at the press of a button has been transformative, significantly reducing travel time for our nursing staff while delivering exceptional care to those who need it most

Ryan McElhinny

CEO, Stonerise Home Health and Hospice
stonerise logo

The best possible support means you’re Never Alone.

Dial up the help of a licensed medical provider anytime, anywhere with a simple but powerful targeted telemedicine platform. 

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Better care

Dial up the expert assistance of a licensed provider in the moment and solve medical issues without sending patients out.

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Better support

An expert virtually on-call and always ready to provide human-to-human help to residents and the professionals who care for them.

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Better bottom line

Treat in-place, reduce rehospitalizations, and raise star ratings facility-wide for less than the cost of one full-time employee.

doctors looking at tablet
doctor with tablet
patient telehealth
doctors looking at tablet

How it Works

1 Onboard and train

Get fully set up, onboarded, and train staff on the Never Alone system in under two weeks. All your patient data comes pre-loaded and waiting: care plans, insurance info, SBAR, and more.

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doctor with tablet

2 Request a Call

Staff, caregivers, or patients can initiate calls with the tap of a button on the Never Alone  device. Call a care provider for medical or non-medical help, or contact emergency services.

See How it Works 
patient telehealth

3 Meet within minutes

Connect with a licensed care provider in under three minutes, in most cases, 24/7/365.  Never Alone is like having a personal physician available on-site all day, every day.

See How it Works 

Want to talk to us?

It’s time everyone got the care and support they deserved at the right time, right where they are. Never Alone makes it possible simply and easily. Contact us and we’ll show you how.

Never Alone - telehealth tablet device